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Our mission is to provide the Lake Country, Winfield & Vernon areas
with the highest quality vision care, products & services

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Home » Eye Care Services » Eye Emergencies

Eye Emergencies

When to Seek Ophthalmologist (Specialist) Care

If you have a penetrating injury, a lid laceration or have experienced a chemical burn, proceed directly to your ophthalmologist’s (eye surgeon) office or to the hospital.

Contact our optometry practice for the following emergency conditions:

  • Sudden loss of vision or visual field
  • Recent onset eye pain with or without redness
  • Flashes or floaters with vision loss
  • Acute ocular trauma
  • Foreign body
  • Corneal abrasion
  • Changes in Amsler Grid (for those with macular degeneration)
  • Diabetic patients who see “red”
  • Sudden onset photophobia (light sensitivity)
  • Contact lens patients with pain or redness

Refractive Surgery Co-Management

 

Temporarily Closed due to COVID-19

Our office is closed indefinitely due to the COVID-19 pandemic. We feel it is our responsibility to help in every possible way to slow the spread of the virus; therefore we are limiting direct contact.
What does this mean for our patients?
• Our physical office will be closed until further notice. All eye exams have been cancelled or rescheduled.
• For ocular emergencies, call 250-808-4698 and leave a message. Dr. Reimer will return your call and arrange care. DO NOT go to a walk-in clinic or the ER at the hospital
• Our phones (250-766-4240) will be answered Tues and Thurs from 9-12, and the answering machine will be available for messages outside of those hours.
• We will be accepting contact lens refill requests by email (reception@lakecountryoptometry.ca) or by message through our website: www.lakecountryoptometry.ca –> Contact Us (on bottom of page) -> Contact Form (below green box) – fill out your message there.
• We will arrange to mail your eyewear and contact lenses on a case by case basis – we will contact you when they are ready. There will be a $20 mailing fee.
Our top priority is your health and well being. Thank you for your support.

Dr. Karla Reimer and the team at Lake Country Optometry

x

Our office is closed indefinitely due to the COVID-19 pandemic. We feel it is our responsibility to help in every possible way to slow the spread of the virus; therefore we are limiting direct contact.

What does this mean for our patients?

· Our physical office will be closed until further notice. All eye exams have been cancelled or rescheduled.

· For ocular emergencies, call 250-808-4698 and leave a message. Dr. Reimer will return your call and arrange care. DO NOT go to a walk-in clinic or the ER at the hospital

· Our phones (250-766-4240) will be answered Tues and Thurs from 9-12, and the answering machine will be available for messages outside of those hours.

· We will be accepting contact lens refill requests by email (reception@lakecountryoptometry.ca) or by message through our website: www.lakecountryoptometry.ca –> Contact Us (on bottom of page) -> Contact Form (below green box) – fill out your message there.

· We will arrange to mail your eyewear and contact lenses on a case by case basis – we will contact you when they are ready. There will be a $20 mailing fee.

Our top priority is your health and well being. Thank you for your support.

Dr. Karla Reimer and the team at Lake Country Optometry